Praise Hymn Feedback
Thank you for taking the time to discuss your purchase from PraiseHymn.com. We're here to learn from your experience so that we can better serve you in the future.
Which of the following primarily influenced your decision to visit PraiseHymn.com today? (Select one)
Online advertising
Search engine link
Email from Praise Hymn
Magazine advertising
Recommended from friend or family member
Past experience with PraiseHymn
None of the above
Which of the following tools, features, or promotions primarily influenced your decision to purchase from PraiseHymn.com today? (Select one)
Special offer/promotion/sale
Online product reviews
Wish list/Saved order
Free shipping
Product availability
New Release
What category of tracks did you just purchase?
New Release (released within the last year)
Catalog Release
Did you download tracks or buy the CD direct?
Downloaded tracks
Shipped CD
Was this purchase made primarily to...?
Sing in church
Sing for fun
Sing for a wedding or special occasion
Sing for a concert
Give as a gift
Please rate your overall satisfaction with your PraiseHymn.com purchase experience. Using a scale of 1-5 where 1 is Very Dissatisfied, and 5 is Very Satisfied.
1 Very Dissatisfied
2
3
4
5 Very Satisfied
Overall ease of buying
1 Very Dissatisfied
2
3
4
5 Very Satisfied
Ease of finding what you are looking for
1 Very Dissatisfied
2
3
4
5 Very Satisfied
Overall look and design of website
1 Very Dissatisfied
2
3
4
5 Very Satisfied
Product availability
1 Very Dissatisfied
2
3
4
5 Very Satisfied
Clarity of product information
1 Very Dissatisfied
2
3
4
5 Very Satisfied
Charges clearly stated before you submit your order
1 Very Dissatisfied
2
3
4
5 Very Satisfied
Prices relative to other online purchase locations
1 Very Dissatisfied
2
3
4
5 Very Satisfied
Variety of shipping options
1 Very Dissatisfied
2
3
4
5 Very Satisfied
Shipping charges
1 Very Dissatisfied
2
3
4
5 Very Satisfied
Ease of check-out process
1 Very Dissatisfied
2
3
4
5 Very Satisfied
How likely are you to purchase from the PraiseHymn.com site again in the future? Using a scale from 1-5, where 1 is Definitely WILL NOT buy from in the future, and 5 is Definitely WILL buy from in the future.
1 Definitely WILL NOT buy from in the future
2
3
4
5 Definitely WILL buy from in the future
How likely are you to recommend the PraiseHymn.com site to a friend or family member?
1 Definitely WILL NOT recommend
2
3
4
5 Definitely WILL recommend
What did you like about your PraiseHymn.com purchase experience?
How could Praise Hymn improve your shopping experience?
How many times did you visit PraiseHymn.com before making this purchase? (Select one)
This was my first visit shopping at the site
1 previous visit
2 previous visits
3 previous visits
4 or more previous visits
Did you speak with or email one of our Customer Service Representatives today?
Yes
No
Just a few more questions!
Including this order, how many times have you purchased specifically from the PraiseHymn.com website in the past? (Select one)
1 time
2 times
3 times
4 times
5 times or more
How often do you make purchases online? (Select one)
Daily
Once a week
2-3 times a month
Once a month
Once every 3 months
Less than 4 times per year
What is your gender?
Female
Male
THANK YOU very much for completing this survey. Your feedback is greatly appreciated and will be instrumental in helping us improve our services.
Sincerely,
The Praise Hymn Team